There's a lot of chat about retro and vintage these days. Etsy has an entire category dedicated to it and if you search for "vintage" you'll come up with over 800,000 items. A search for "vintage" on Ebay comes up just short of 3 million listings. When people started talking about "retro" and "vintage", I have to be honest -- I didn't get it. I didn't understand why it was such a trend. And in these past couple weeks, as I've been reading up on fashion trends for the future, I'm seeing a lot of "vintage" and "vintage inspired" looks heading our way. So why is it so popular? I'm not sure what everybody is thinking, but I can see a few reasons.
Monday, September 20, 2010
Retro? Vintage? Fashion Watch!
There's a lot of chat about retro and vintage these days. Etsy has an entire category dedicated to it and if you search for "vintage" you'll come up with over 800,000 items. A search for "vintage" on Ebay comes up just short of 3 million listings. When people started talking about "retro" and "vintage", I have to be honest -- I didn't get it. I didn't understand why it was such a trend. And in these past couple weeks, as I've been reading up on fashion trends for the future, I'm seeing a lot of "vintage" and "vintage inspired" looks heading our way. So why is it so popular? I'm not sure what everybody is thinking, but I can see a few reasons.
Posted by gentle adornments at 1:03 PM 1 comments
Labels: clothes, economic retro, fashion, repurposed, styles, upcycled, vintage
Sunday, September 19, 2010
The Colors of Spring
Look for melon, papaya, paprika, bird of paradise, peach, salmon, and coral, coral, coral!
Posted by gentle adornments at 11:03 PM 1 comments
Labels: colors, fashion, spring 2011, style, trends
Monday, September 13, 2010
This Country Girl
Posted by gentle adornments at 9:55 PM 3 comments
Labels: country, couture, creativity, fashion, jewelry, style
Wednesday, June 23, 2010
Color of the Week - Tanzanite
http://www.etsy.com/shop/gentleadornments
Cheryl's Smile in Tanzanite Crystals
Posted by gentle adornments at 5:55 PM 8 comments
Labels: color of the week, tanzanite
Wednesday, June 16, 2010
Color of the Week - Capri Blue
http://www.etsy.com/shop/gentleadornments
Posted by gentle adornments at 9:57 AM 1 comments
Labels: capri blue, color, weekly
Tuesday, June 8, 2010
Color of the Week - Light Amethyst
Posted by gentle adornments at 10:39 AM 3 comments
Tuesday, May 25, 2010
Spring Observations
It's been an interesting month in my craft show world. The first Saturday of the month, I did a show that was awful for most vendors. For some odd reason, the organizers had placed most of the jewelry vendors in the same general area, and the show was very poorly attended. The gal across the aisle from me, who sold jewelry, didn't have her first sale until half hour before the show ended. The couple next to her, also selling jewelry, had only 1 sale. The guy next to me, selling photography, had 1 sale for the day. The guy behind me, selling foodie stuff, had the worst day he'd ever had. I didn't. It wasn't a spectacular day, but it wasn't bad either -- given the attendance, I'd say my day was "satisfactory".
Week 2, I was selling again .. well, sort of. I don't know how much advertising the sale had and it wasn't a big show (maybe 20-25 vendors). And as it happened, it was perhaps the worst weather for any show I've ever done. Winds were blowing very hard -- probably 40-45 mph -- and temps were low with a threat of snow mixed with bitter rain. It wasn't a good day to leave the warmth of your kitchen -- so not such a good day to be a vendor. The upside was that I was "back home" in a town where I'd lived for 6 years and some of the people who did show up were old acquaintances -- I got to do some fun catching up! But I didn't make much money.
The Week 3 show was the worst show I've had since my second show ever (almost 5 years ago) .... the one where I didn't even make my modest booth fee. I made my fee this time, but little more. It was a first time show, and the organizers realized during the course of the day that they had made a couple serious mistakes. We had no customers in the afternoon and several vendors sat with the organizers and there was great communication and brain storming. We vendors shared some of our experiences ... what worked and what didn't at other shows we've done. The organizers took us seriously and took notes. Next year will be different. The organizers had done some things right too -- they had attended several other nearby shows last fall and made contact with potential vendors, gathering a list of 200 sellers. They sent out an email invitation to their list, but the show only ended up having 11 vendors (6 of whom sold jewelry). I wasn't one who had received their email -- I found their application online. The event sounded like fun and there was no mention on the app that it was their first year. I'm suspicious that it was mentioned in the email -- and vendors didn't want to take a chance on a first year show. Part of the problem for sellers was their location in relation to other activities -- next year, vendors will be placed between parking and other events so customers have to pass through the vendor area. It also didn't help that we'd had a week of rainy cold weather and Saturday was gorgeous -- people wanted to be out in their yards and gardens, not out at a craft show.
It's sounding pretty grim so far, isn't it? It gets better .... I promise!!
So last Saturday, I was at another show. This one, well established. The weather couldn't have been more perfect ...mid 70's and partly sunny with a very light breeze. The show was a mix of craft vendors and plant vendors and done at a beautiful Art and Garden Museum facility. There were at least 150 vendors and it was our first outdoor show of the season. It was well attended and I had my best craft show of the year ... woohoo!!
So it made me wonder ..... is everyone having a tough spring with low sales, or is there something I should be doing differently? I don't lack confidence in my craft -- I hear too many positive comments and I personally feel good about it -- so I'm not questioning that. Is it the economy? Is it the show? Or is it me? Have I missed some little factor that would make a big difference?
We had a few minutes to talk to a foodie vendor, who has also been a craft vendor, doing both for many years. She said that she was having the best year ever. That was a little discouraging at first .. but as we continued talking, she made the observation that while her customers are still buying, the size of their individual purchases is getting smaller. She used to sell a lot of "large" size product, but lately she's selling lots more "medium" size. As I thought about it, I realized that's also been my experience this spring as well -- most of the sales were from my $5 trays and I haven't sold many necklaces, which have higher price tags. The two shows where I'd done very poorly were also very poorly attended -- so there just wasn't the quantity of people to compensate for the smaller size sales. And the two shows where I've done moderately well, it's been because I've sold a bunch of my smallest earrings.
So how is it going with you? How are your spring shows? Are you finding your sales lower .. or maybe smaller? I'm optimistic about my summer shows. I think as more people feel more secure about their jobs, they will "loosen up" and begin spending. A lot of people are more relaxed with their spending because they don't have to pay high heat bills. And a lot of people have been very careful for quite a while -- they are ready to throw off caution and do a little shopping. I hope they shop with me!!
Posted by gentle adornments at 11:40 PM 5 comments
Labels: craft shows, economy, selling, spring
Tuesday, May 4, 2010
Sometimes Smaller is Better
Posted by gentle adornments at 11:32 PM 1 comments
Thursday, April 22, 2010
Going Big!
Posted by gentle adornments at 10:17 AM 2 comments
Labels: craft show, selling, stone earrings. marketing
Tuesday, April 20, 2010
Keeping it Safe
Posted by gentle adornments at 11:08 AM 1 comments
Labels: craft shows, customers, documents, frauds, identity, information, personal, safety, scams, security
Monday, April 19, 2010
In the Nick of Time!
I had the application printed and filled out. The check was written. The envelope was addressed and contained the necessary photos. And I was SO excited!!! This craft show application was special!! I was applying for a show that was supposed to be in a mall for the 3 days after Thanksgiving -- so I was going to be selling in a mall on Black Friday!! My mind reeled with the possibilities!! My head kept saying "cha-ching! cha-ching! cha-ching!". And I smiled.
Then I stopped in at the forum for one of my Etsy groups. Another group member had just posted that friends of hers had signed up for a craft show, paid their fees, but when they arrived at the venue, there was no show. I wasn't worried about my application -- the organizer of my show had been doing this for several years in a number of locations -- if he hadn't been honest, he wouldn't be in business anymore. But some of his material was a bit vague so I posted a question about the organizer -- had anyone done any of his shows? One vendor had -- she was unhappy that he allowed so much non-handmade junk and she felt that he had inflated the attendance numbers for the show she'd done. I wasn't worried about non-handmade items .. after all, I was going to be in a mall. And I wasn't worried about attendance -- I've been in this mall on Black Friday -- no concerns whatsoever about the number of people! I dismissed everything, but in the back of my mind, there was a little voice.
The booth fees for this show are quite high compared to most shows, which I expected. And the booth sizes were a bit small -- I was going to be cramped. I had also been hoping to involve both my husband and maybe a couple kids as helpers -- the sheer number of people in the mall could be overwhelming and I know I need help to do this show. I was having some second thoughts -- loved the idea of possibly selling that much stuff but the thought of being crammed into a small space for hours and hours over 3 days was a concern. I get tired doing a 9-3 show with a normal booth size -- would I be able to physically handle the demands of this show? None of the information, either on the website or the application, gave the hours of the show -- everything was qualified as "mall hours". I was also running a bit late for the first application deadline, so thought maybe I should also make sure there was still space available -- I could only imagine how quickly a show would fill up for that location on that weekend. Before mailing my application, I emailed the organizer with my questions about times and space availability ... and waited. After several days passed without response, my little voice was getting louder.
I called the mall. I figured they would know what the hours were ... and while I was talking to them, I'd find out about the craft show. Interesting chat. They knew about this organizer -- he had done shows in the mall before. Good. But there was no show scheduled for this year. WHAT?!?!! The voice on the other end repeated ... there was no show this year. Why did I think there was? I'd seen it on a website. Well, the website was misinformed. There is no show at the mall this year.
So here I sit. A little disappointed that I won't be selling jewelry at the mall on Black Friday (I'm still hearing an echo of cha-ching!) but quite relieved that I never got around to sending that application. I'm glad I had a little voice .. and that I didn't totally ignore it. And obviously, I'm going to recommend to my friends that before they apply for an expensive show, they need to check it out. I don't know that this guy even deliberately tried to defraud anyone -- it would be a stupid thing to do for an established organizer. He HAD done shows at the mall in the past and may have assumed that he would be able to schedule this one. I'm not impressed by his organizational skills and not enthused with his communication skills, but I don't know that he intended to defraud -- that might be a bit harsh. But I'll never know. Because this application is about to find it's way into my shredder.
Posted by gentle adornments at 2:20 PM 12 comments
Wednesday, March 31, 2010
Craft Shows -- a few last thoughts
Plan for easy set up and tear down. You don’t want to spend a lot of time getting set up before a show and when it’s done, you’ll be ready to hit the road and head for home. Craft shows can be a LOT of fun, but they can also be tiring – when it’s over, you’re ready to be out of there! So, when planning your display, plan for keeping it easy before and after. Easy tear down can be especially important for an outdoor show – sudden bad weather can cause you to have to hustle. We were at a show where a tornado watch closed the show down – we had to get packed and out in minutes!
Plan for security. Make sure your whole display is easily visible from wherever you are going to stand or sit. It’s not pleasant to think of people stealing from you, but it happens. Don’t make your display part of the problem.
Plan for storage. Not that this will affect your sales at a show, but if you’re considering your display, keep storage in the back of your mind. You may have a gorgeous display – but if you can’t get it in your vehicle and get it to the show, it won’t help you much. I’m “space challenged” (I live in an RV full time) so it’s a much bigger consideration for me than for most but just because you have a whole room where you CAN store your displays doesn’t mean that you want to USE a whole room to do it!
If possible, show how your craft will be used. Some things are obvious – if you make aprons, wear an apron. If you make jewelry, use some busts. If you make crocheted hats, put some on mannequin heads. Something I’m considering (another item on my wish list) is using a digital photo frame in my display that slideshows through photos of my jewelry, including people wearing it. As I want to do more to market to brides, I can show photos of brides and wedding parties wearing my jewelry. But I don’t want to limit myself to that – so I’ll also show photos of women in business suits or teen in t-shirts wearing my earrings.
Now, go wander through your local building and craft stores – keep your eyes open for ideas and be prepared to think outside the box. If you’re not handy, you probably know someone who is – tap those resources. There are lots of ideas on the internet – some are good, some not so much. Take your time and think through your display plan.
I have ideas for different types of displays (because we are builders, I spend a LOT of time at Home Depot and Lowes). If I were selling bath/spa products, I might make a display of risers, maybe 2 steps high, using 4x4" spa green bath tiles – the fronts of each step would be a tile high and the shelf of each step would be a tile deep and to keep the weight and size manageable, I’d make it about 4 tiles long. If I wanted more display space, I’d make additional units.. Something like this would give the display a spa feel while doing double duty in giving it vertical dimension. I might also add a tall glass column vase filled with bath puffs or soaps. The whole display would be in spa green, white and tan and maybe next to the vase, I’d put a seashell. Add a small stack of folded towels and you’ve got a great display! If I made candles, I’d definitely use the digital photo idea – you can’t have open flames at most craft shows, so I’d take short digital movies of candles in different settings and play them continuously.
If you’re having a hard time being objective about your display, you may want to give this a try: set up your display in your garage or backyard, and then PLAY with it. If you have more than 1 table, move it around in every possible configuration, even if you don’t think it will work that way. Once you feel like you have a good traffic flow, start arranging and re-arranging the way your display is set up. And my biggest recommendation here is that you take a picture of EVERY change you make .. in arranging the tables and then arranging your display. If you have different colored table cloths, try them. If you have or can borrow different colored table skirts, try them. Use cardboard boxes to stack things. If you find an arrangement you like, you can use appropriately sized crates or fabric covered boxes or acrylic shelves. If you don’t use tables, try ladders, shutters, or shepherds hooks. Could you use a small antique cabinet or an antique child’s chair? Look around your house and your garage – be open to try anything -- think outside the box. But keep taking those pictures. Our brains overlook or look past things sometimes – the camera sees it all. I discovered this principle just this week. I’ve changed my display from last summer and needed new photos for some juried craft shows. So I put my whole canopy set up together to take photos – when I looked at the photos, I saw some things I hadn’t really seen before. I have 3 small tables that I’ve loved because I could configure them any way I needed to depending on my booth space – so I took my photos in several different configurations. Turned out that one of them is really awful – looks crowded and if more than 2 people are there browsing, it’s going to be tight. I’ve used that configuration a couple times – never saw if before but it was SO obvious in the photo!
And then, always be READY.
Last Saturday night, after we’d been at our craft show/expo for the day, my dear honey took me to our favorite restaurant for dinner. We have gotten to know some of the staff and the hostess who seated us knows what regulars we are – we always chat for a minute when she takes us to our table. Of course, coming from a show, we told her about our day. Turned out her sister is getting married this summer and hasn’t found jewelry for her wedding party yet. We got a few necklaces from the car and showed them to her – she loved them! She took my card to give to her sister. She also gave me her card with her sister’s name and wedding colors. I stopped at David’s Bridal on my way home and picked up the swatches. I have crystals to match.
I don’t know if either of these situations will result in sales – I’m hoping. But my point is, there are opportunities if you’re keeping your eyes open and ready to meet them. You don’t have to be pushy (I’m really quite shy in person) – just let people know that you’re AVAILABLE and you have solutions to meet their needs. If you love what you do, you’ll talk about it .. with enthusiasm .. and enthusiasm is contagious!
¸.•´ ¸.•*´¨)¸.•*¨)
(¸.•´ (¸.•`¤~♥ ♥ ♥ ¸.•*¨)Sales fairy dust on you all!!
Posted by gentle adornments at 10:25 PM 4 comments
Labels: advice, craft fairs, craft shows, displays, how to's, set up
Sunday, March 28, 2010
The Bad and The Beautiful
One lady had a nice display – not spectacular but pleasant enough. But as I walked by, she didn’t even look up from the book she was reading. I didn’t stop.
Another lady was selling some kind of hand care product .. she nearly chased me down as I passed. I politely told her “no thanks” and smiled as I walked away ...she was still calling after me when I was 3 booths away. I wouldn’t have wanted to be the booth next to her.
There was a lady there, selling jewelry, whose display needed serious help. She had the part right about different levels, but nothing else. I felt bad for her actually. Her booth was in view of ours, and very few people stopped to look at what she was selling. She had 2 long tables, covered in cloth ... but not table cloths ... and the cloth had edges that weren’t finished, so had a couple fraying strings dangling down. There were 2 cloths on each table (so 4 pieces) in 3 different colors – black, white and blue. One cloth hung over the edge of the table with a 6" drop, the other at a 10 or 12" drop. Then she had quite a hodge podge of different jewelry display pieces – some in white, some in black some in gray and some that were wood – they were all different shapes and sizes and there was no rhyme or reason to their placement. It made for a pretty chaotic looking display. Simply having 1 cloth on each table, edges finished, well fitting and having even drops would have seriously improved her display. And if she had at least grouped the same colored display pieces together, her booth would have looked worlds better. I know she didn’t see her display through the eyes of a prospective buyer. Her work was nice .. some very cute stuff .. but her display really detracted from it and I’m sure her sales suffered for it.
On the other hand, there was another gal there, who sold handpainted wooden knick knacks and yard decor – also very cute – and her display was very cool. She had taken louvered closet doors and painted them all a distressed white. Louvers were strategically removed and white shelves were placed through the gaps, creating a rustic and very interconnected look. Her wares were then placed, grouped by color and she’d used the space from the floor to just above people’s heads. She must have had 2 booth spaces because she had several of these units forming a U shape with an “island” unit in the center.. Customers walked through her display like a little path – and I don’t think a single customer walked PAST her booth. Not everyone who looked made purchases, but everybody looked!
A home sales jewelry company was represented. Their display was very attractive and well designed (I’m suspicious that the company offers design plans or some kind of professional training or help) and the ladies in the booth were well attired – made me think “I need to spiff up – this is my competition”.
I took a look at my own display – not bad but needs a little spit and polish (well, maybe we better stick to polish!). The lights are great – really make the crystals pop! My table cloths are a little too big – sewing project coming up. My current cloths are white but not long ago, I picked up couple new colors (Bed Bath and Beyond was having a clearance!) – we’ll experiment with which colors look best. We may consider scaling down a bit but display to give more emphasis on specific styles. Note to self – making my display look “fresh” to me isn’t necessarily looking fresh to customers -- keep looking at it with objective eyes.. And we’re going to start looking for folding chairs that are more of a directors style or bar stool height – it would put us at better eye contact with customers without having to stand all day – which might help us feel a little “fresher” later in the day.
Posted by gentle adornments at 3:19 PM 2 comments
Labels: craft shows, displays, jewlery, tables
Oh Man! I Forgot ... Again!!
In January, my husband had the opportunity to go to the International Home Builders Show in Las Vegas. Builders, like my husband, attend this show to see the newest innovations and technology being used in the construction industry and it covers all phases of construction from design to completion. Exhibitors pay thousands to hundreds of thousands for their space for this 4 day show. We have encountered some specific problems on our current project and Keith wanted to see what kinds of solutions were available, since there is usually more than one solution. Why would a vendor, who has spent thousands of dollars for a booth, have people working for them who spent all their time on their cell phones? Keith knew he wanted to talk to several companies but at a couple booths, the people were on their cell phones and made no effort to interact with customers. In fact, Keith returned to these booths a couple times and no one would talk to him ... because they were on their cell phones.
We've attended other types of shows and had the same experiences -- people who are supposed to be there to answer questions, take our money or tell us about their product -- but they weren't available because they were on the phone.
When you are selling at a craft show, and there is anyone remotely near your booth, STAY OFF THE PHONE!! If you are on the phone, you WILL lose sales... and aren't sales the reason you're there?
Posted by gentle adornments at 3:51 AM 3 comments
Friday, March 26, 2010
Craft Show Selling Tips
- be sure your product is high quality and well made
This may sound a little harsh, but you need to be really honest with yourself about your product and the quality of the work you do as well as the quality of materials. If you’re going to be successful, it has to be top notch. When I started selling jewelry, I used silver plated findings – they were less expensive and actually, because silver is a soft metal, findings that were nickel with silver plating were sturdier. BUT, if the silver plating chips or wears off and exposes the metal beneath, the customer may have an allergy problem and you risk making the customer unhappy. Unhappy customers aren’t return customers.
- have adequate stock
Plan to reasonably fill your table or display space. Figure on 2-3 times the amount you might typically sell. I have actually been concerned a couple times that I might have too much available – that it’s overwhelming for the customer and they are unable to make a decision, so they walk away. But I’m leary of cutting back on my stock for fear that I’ll lose sales because I don’t have a color readily made. It’s a dilemma.
- well displayed
See my blogs from March 24 and 25 for more details about displays.
- priced to sell
Don’t price too high. Don’t price too low. Pricing too high will discourage sales, but pricing too low will affect the “perceived value” and people won’t buy because they are afraid it’s poorly made. If you’re really uncertain about your prices, attend a couple local shows and check out the prices of vendors whose work is similar to yours or check online stores.. I include sales tax in my prices and keep my prices at whole numbers – making change is quick and easy because I deal in all dollars and no coins. It’s also a good idea to have a range of prices to appeal to a range of budgets. I have several trays of small, simple earring styles that I offer for $5 each – my higher end necklaces top out around $75 and I offer a variety of items priced in between.
- update your stock
My designs are intended to be duplicated. I currently offer 47 colors of crystals, and customers can order any design in any color crystal. But that doesn’t mean I should display the same earrings show after show, year after year. I’m too creative to stop at my current portfolio of styles .. and it wouldn’t be good for my repeat customers. My market would be very quickly saturated if I only offered the same old designs all the time. I change some of my stock from season to season – in spring I may display a particular pair of earrings in pink, light green, violet or light blue.... in summer, I may display the same style in fuchsia or turquoise and in the fall and winter, I may display them in autumn colors or jewel tones. And I’m constantly developing new designs which get added to the displays. Slow sellers are eliminated – so you need some idea what’s selling and what’s not.
- be prepared to answer any possible question
Can I ship? Internationally? Would I be interested in selling on consignment? Can I lengthen or shorten that necklace? Do I gift wrap? What are my wholesale prices?
- look professional
Be on top of your personal hygiene – have hair fixed, smell freshly showered, brush your teeth. Be clean. Use deodorant. Wear make up. Make sure your clothes are clean and pressed... and well fitting. Jean may be comfy, but unless your craft really demands them, you need to wear something a little nicer. No t-shirts, especially with printed messages on them (seriously ... no beer ads!). Think “Smart Casual”. Men should wear “Dockers” and either a button down shirt, polo style shirt or sweater. Ladies should wear dress pants or skirts and a nice blouse. A cheery, feminine sundress can be great for summer shows. Make sure your colors match and know that they are a good color for your complexion. And the most important thing to wear? A smile!
- have professional supplies
Have sharp business cards. Have some type of neat packaging to protect purchased items – plastic bags, paper bags, gift boxes. Unless you do calligraphy or some kind of phenomenal handwriting, use a computer to print any important signage. Consider promotional literature like rack cards, brochures or coupons and make sure all your promotional literature is carefully printed. I’ve noticed that I like my business cards printed on glossy paper – they look a LOT classier! This is not to say that you can’t use fun fonts to create coupons or flyers – just keep it clean. I attended a show and visited the booth of a jewelry maker whose style was similar to mine. She handed me a card with her contact info and a price list – the information was poorly laid out and confusing on the card, and the card itself had crumpled corners. It was just tacky – not a positive impression for me at all. I went home and examined my materials trying to be objective – and I made a few simple changes that really polished up my stuff!
- have prices visible
Let customers browse and make your prices easy to find. If they have to ask about every item that interests them, they will get annoyed and walk away... especially if you’re too busy to answer them.
- demonstrate if you can
At craft shows, I offer to make custom jewelry “on demand” – and if possible, when setting up our booth space, I try to be seated where customers can watch me work. I’m a bit on the shy side, but do well with kids – it’s not unusual to have a child or two watching me work... and mom shops. The more jewelry I sit and make, the more I sell -- it’s like a magnet!. 25 to 40% of my show sales are custom made, either by substituting posts, making custom color combinations or even sitting with a customer to make their own design (they LOVE playing ... and seeing their own ideas become a reality!).
-be prepared to take special orders
Some customers may want something in quantities or colors that you don't have on hand -- but you can do a special order for them! I've had special orders that were as much as my sales for the day -- made an average day very profitable! Take a notebook or order book along to your shows (you can find order books in office supply stores). Decide ahead of time how you want to handle policy issues -- payment, shipping, returns -- so you're prepared. Consider customer needs when making your payment policy -- remember that if you were the customer, you would want some way to protect yourself financially. If you don't have a Paypal account, it would be wise to establish one -- it allows the customer to pay with a credit card as well as offering some protections for them. You may know you're ethical, but to most customers, you're a total stranger. Your policies should give them confidence in you and your professionalism. Just one good sale will make all your efforts worthwhile!!
-take a sales partner
Usually, some time during the day, you’re going to need to find a rest room or something to eat – having a person there to help is a huge benefit! And if it gets busy, you’ll need the help. And in my case, because I’m making custom requests, I need someone to keep the sales moving and keep an eye on things. We like to think that customers are all honest, but unfortunately, you have to be prepared for “light fingered” shoppers -- my selling partner (usually my husband) is a second set of eyes, especially when things get busy.. Also in my case, because I’m shy, it can be hard for me to “sell”, but my husband, who is very outgoing, is great at talking to people – he’s never met a stranger! So I make, he sells ...together we make a good team!
- NEVER indulge in your vices while at a show – this is not the time to smoke or use alcohol. Never use foul or crude language – it’s just not professional. Never argue with your sales partner or raise your voices. Never talk trash or be critical .. of anyone.
- Don’t read. If you look bored, people will walk right past.
- Don’t sit and chat with your sales partner while customers are browsing your wares. Your customers deserve your attention and expect it. Some customers may feel that they’re intruding on your conversation .. .and they’ll walk past your booth.
- Don’t eat or drink if it’s busy in your booth.
- Don’t just sit there while customer come by to browse. My husband stands for nearly the whole show – if I’m not making something special, I try to stand to give him a break to go sit down. We’ve noticed that if we both sit, people just keep walking past.
- Be friendly and courteous, but not pushy. We have a short “opening spiel” that introduces some basics to customers when they stop by my booth. It’s informative and usually includes some little humorous line to keep things light. We let people know that everything is made with sterling silver (so is likely not an allergy problem), that my crystals and pearls are all Swarovski and that I can make any style in any color or mix of colors – my husband usually adds “school colors, team colors, birthstone colors, colors for your wedding party” and sometimes something fun like “my husband is hunting so I”m shopping colors” – always brings a laugh! It seems to put people at ease and they linger longer to browse .. and often buy. And this might be a good place to mention that sometimes, customers are rude or critical -- don't let it shake you -- SOME people are just never happy. "Just smile and nod, boys.... smile and nod". :)
- let people touch your items
Some people need to pick it up, handle it, try it on ... and letting them do so can really add to your sales. If you sell something wearable, be sure to have a mirror handy so people can see how they look. If you sell earrings, don’t let people try them on – if they don’t purchase them, you have something that’s been in someone’s ears ... and that’s just gross for the person who eventually buys them. But let them try on a necklace. Let them feel the weight of your product, see the color, feel the softness of the fabric or the smoothness of the wood or the thickness of the quilt. If you sell something that can be offered in samples, by all means, offer samples! People use all their senses – feed their senses!
- keep your display neat
If customers pick up items, they don’t always put them back down in the same spot – and your display can get to looking untidy, which will discourage passing customers from stopping. And if there’s a lull in the action, being out at the front of your display makes it look like someone is there browsing ... and customers seem to like shopping at a busy table.
- Be friendly and courteous to other vendors.
Some of my best sales have come from other vendors. If they’re having a good day, they have the extra cash to buy too. And being sociable with other vendors is just good practice – keeping things friendly makes your whole day better. Be conscious of where your displays are in relation to your neighboring booth – don’t infringe on their space. If we are next to someone who is working alone, we will offer to watch their booth so they can take a break.
- have adequate change on hand
If you run out of the right change, you could lose a sale. I usually take $100 in ones and fives, with a ten or two – and that’s normally sufficient. You may not need quite as much for a small sale but you may need more for a really big craft show.
- take credit cards
You’ll get higher average sales and more impulse purchases. I use Propay and have been happy with it. They have several options ... you should be able to find one that’s right for you. Check with your bank or credit union – some of them offer good options too.
- take a bottle of water and something to snack on
It’s almost inevitable that there will be down time sometime during your show day – take advantage of the lull to catch a quick drink or snack. We don’t eat at the same time – so one of us is always available for customer service. If it’s a warm summer show, the extra water isn’t just a convenience ... it’s a necessity!
- above all, have FUN!!!
If you’re having a blast, it will be contagious .. customers will be drawn to you and your booth. So get enough sleep the night before. Do some pre-planning and organization ahead of time so that on the day of the show, you’re able to relax and feel confidant that you’re ready to take on the day! Smile warmly, laugh often and have a good time!!
Posted by gentle adornments at 12:54 PM 2 comments
Labels: analyzing, craft show, do's and don'ts, professional, sale, selling, success, tips
Thursday, March 25, 2010
Display Thoughts - Creating a Scheme
writing about color in this morning's post
but as I wrote, I decided it merited it's own
posting.
scheme comes from the color wheel. You may
be familiar with this, but if you’re not,
or you haven’t thought about it lately,
All colors, with the exception of white,
absence of color, come from the
Mixing blue and yellow
and red and yellow make orange.
Those mixed colors are
the 6 tertiary colors – blue and green equal
blue green.
Now that we have our 12 basic colors, we can play!
By mixing any of these colors with a primary color, white or black, thousands of colors are created depending on the proportions of the mix. From those mixtures, we’ll put together a combination of colors to use in our booth displays. Certain combinations of colors are more comfortable than others while some combinations create drama or intensity. This is a list of the most common color "harmonies":
Mono-chromatic colors
Complimentary colors
Analogous colors
Triadic colors
As artists, most of us probably have a better “inner sense” about color than others. When we see a striking floral arrangement or a stunning quilt, much of what makes it beautiful to us is the combination of colors. As you think about the different color harmonies, what thoughts pop out about each type? Mono-chromatic done poorly is boring ... mono-chromatic done well is striking and elegant. Complimentary colors can be bold .. and you can get away with it! Think of a purple pansy with a yellow eye or a bowl of ripe strawberries, rich and red with their green stems still intact. Such colors need to be used with care however – if the quantities of the colors are off, it can also create tension. Analagous colors often exude a certain softness, even if the colors are bold. Red on it’s own is pretty intense, but a mix with a bit of it’s analogous neighbors can subdue it. I find triad combinations pretty harsh on their own, but when using the mixed versions, they can be very comfortable. Take purple, orange and green – a perfect triad, but a little too much color! Add white – now you have lavender, peach and minty green – a lovely spring combination. Or go dark and gray them down – you have plum, persimmon and forest green – very rich!
Orange warmth, enthusiasm, liveliness, demands attention
Green nature, health, spring, fertility, generosity, envy
Blue tranquility, calm, harmony, integrity, trust, sadness
Black power, sensuality, elegance, formality, wealth, mystery, fear, mourning
White purity, cleanliness, simplicity, coolness, sterility
Pastels (color mixed with white) tend to soften the impact. We associate them with new life -- spring and babies. Most are considered pleasant. Colors mixed with gray, such as burgundy (red + gray), denim (navy + gray), seafoam green (green + gray) also tend to soften the effect and are often a bit more calming. Colors mixed with cream, like rose or herbal greens, are warmed and softened. Certain colors are characterized as "traditional" -- colors like navy, hunter green and burgundy. They may rise or fall in popularity but they are timeless and always in good taste. Trendy colors would follow current fashion or decorating trends and can be used quite effectively for your color scheme, but plan to change your booth every couple years or you'll look outdated.
TIP: 1 color should be dominant, the other colors should be in smaller doses
TIP: our brains like to process information in odd numbers .. which is why 3 is very common grouping.
TIP: we may like odd numbers but we also dislike too many colors; if using a lot of colors, such as an African print, be sure 1 color is very dominant
And here’s a link to the colors that people like the most and least:
www.joehallock.com/edu/COM498/preferences.html
SO ... now that I’ve totally confused you with way more information than you ever wanted to know about colors, it’s time to consider your options. It might help to answer some of these questions: (make a list of the colors for each answer)
Would your craft be considered a certain style (Victorian, retro, cottage, modern)?
What colors are associated with that style?
What kind of message do you want your colors to convey?
Bold = daring
Traditional = comfortable, safe
Pastels = sweet, innocent
What colors would draw attention without overpowering your product?
What colors do you like?
Now that you have your list, is there a particular color that pops out at you? Picking a scheme is as easy as choosing 1 main color, then applying one of the harmonies to come up with a combination for your display.
Play around with different ideas. Ask your friends what colors appeal to them. See what stores do in their windows (if you can find a store with a window). Then put together a stunning craft show display!
Posted by gentle adornments at 4:12 PM 4 comments
Display Thoughts - Creating a Theme
A word of caution however -- don’t be too busy looking. If you look cluttered or disorderly, it can be overwhelming. Keeping things in the right balance between full and neat will really pay off. Make sure your display has a visual flow that’s natural for the eye. Think of your display as a room, needing a focal point -- put a best seller in a prominent place and arrange the rest of the “room” around it to enhance it. I have to be honest here and tell you that I haven’t actually done this as much as I’d like to yet – but as I’ve been considering how to polish my displays, I’ve realized this is an area I need to improve. My husband and I are working on a plan to develop a stronger focal point in my display – and I'm very optimistic about the direction we’re going.
To music or not to music? That will depend on the show and may depend on the time of year. I think a little Christmas music helps set a great mood at holiday shows! Music can add to the overall feel of your booth. Just be sure you’re not too loud and not competing with someone else’s music. Your music selections (and volume) should draw people, not repel them, and they should be appropriate to your theme. Sweet little lullabies would be a great addition for the crafter making baby apparel. Fun pre-school songs would be great to enhance kids toys. Pachelbel’s Canon in D would be a great addition to my booth. Nature instrumentals would work for spa products and a little homey bluegrass might be a good choice for the maker of fine jams and spreads. Do keep an eye on your show information -- some shows may not allow music.
Keep in mind that your attire can reinforce your theme – wear a denim skirt and checked shirt if you make homestyle jams or wear a rich African print if you make stone jewelry. Guys who do woodworking look great in buffalo checks or flannel plaids. As we consider doing bridal shows, I know that my husband will wear his black suit with his silvery gray shirt and tie while I wear my silvery gray linen dress – it’s a classy combination and perfect for a wedding venue.
Lighting can be important, especially for indoor shows. Keep in mind that at indoor shows, most lighting is going to be flourescent, which will distort color – if you make a product (particularly with fabric or glass) where the color is important, consider the use of lights. Place lights so they enhance your product but don’t glare into customer eyes. We use a string of puck lights, placed behind and slightly below our earring displays – the light comes from behind the crystals, making them sparkle – and it attracts a lot of attention. Even if you’re not concerned with color distortion, consider using lights – good lighting look professional and can be part of your scheme.
Signage should look professional. Use your computer and quality cardstock to make attractive signs. Most craft stores offer individual sheets of cardstock – choose colors to compliment your theme. I have not yet invested in a banner for my booth, but that’s on my “wish list”. Banners and signs should be sharp and crisp and should further enhance (not detract from) your display. Memorable is good!
Posted by gentle adornments at 10:56 AM 2 comments
Wednesday, March 24, 2010
Display Thoughts - Making a Plan
Your display should show off your product to it’s best advantage. Does your product fit a certain “style” – is it Victorian or cottage or modern? Make sure that the displays you use are in keeping with your style. How would these items be displayed in a brick & mortar store ... can you get any ideas from visiting one? Product should be clearly visible and easy for the customer to pick up.
Use multiple layers/levels. I’ve seen shows where vendors just laid everything out flat on a table ... BO-RING! Use stacked crates or something to give your display a stairstep feel. Hang items from a pole. If you are using busts to display jewelry, use some taller and some shorter busts or if using all the same sized one, figure out a way to elevate some of them A length of dimensional lumber (like a 2x4 or 4x4), covered with a piece of cloth, could be an excellent way of adding height to busts or your small craft objects.
Group similar items together. If you make gourmet jams and salsas, keep the jams together and the salsas together. This may seem self-explanatory, but I’ve seen displays where it wasn’t done – it was hard to find what I was looking for and the whole thing seemed disorganized and cluttered.
Keep it clean. Table cloths and skirts are going to get dirty, especially if you’re doing outdoor shows. Make sure your product is clean. Make sure your business cards have no bent corners. Everything should be crisp and sharp. Because I make custom items during the show, I also want my work area to be neat and clean. Organized is good – it makes things easier for you and your look more professional to your customers.
If using a table, use well fitting table cloths and table skirts. Too big looks droopy and dumpy .. too small looks like you were too cheap to buy enough to do the job. If you are just starting out, and you’re doing a couple small local shows, you probably don’t need table skirts for your first couple events – but don’t wait too long either – they really do add a professional look to your display. Oh, and one last thought about tables – I use 3 tables that are 2'x4'. Booth spaces vary and I can adjust my configuration to accommodate different size booths. They are also easy to transport and easy to store and most vendors won’t need more than 2 feet of table depth – if it’s deeper, it’s also more awkward for customers to reach near the back of the table.
When planning your space, be sure to have a comfortable traffic flow. You may need to experiment with the space ahead of time at home – set it up and walk through it as a potential customer. Is there a natural flow? Is payment made at the end of the shopping experience? When I can, I try to set up so that customers can watch me work on my custom orders – it seems to draw a lot of interest and some customers love to see it happen. Some customers have their own ideas of what they’d like so it’s helpful for me to have some “design space” where the customer and I can create together.
Coming tomorrow -- Creating a theme.
Posted by gentle adornments at 11:48 AM 4 comments
Labels: craft shows, displays, do's and don'ts, tips
Tuesday, March 23, 2010
Oh Man, I Forgot!! The Hunt, pt 4
Posted by gentle adornments at 12:01 PM 4 comments
Labels: craft shows, finding, sales tax, states